Privacy Policy Statement
Effective 15 November 2026
This statement explains how Crab-Tech Limited (“Crab-Tech”, “we”) handles personal data, in line with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong. It covers this website, crabtech.dev, and the enquiries and business contacts we receive.
Who is responsible for your data
- Data user
- Crab-Tech Limited, a private company limited by shares incorporated in Hong Kong
- Company number
- 81194032
- Registered office
- Unit 1603, 16/F, The L. Plaza, 367–375 Queen’s Road Central, Sheung Wan, Hong Kong
- Contact for privacy requests
- The Director, Crab-Tech Limited, at the registered office, or info@crabtech.dev
What we collect and when
- When you write to us. Your name, email address, employer, and whatever you include in your message.
- When we work together. Business contact details of the people we deal with at a client or supplier, and the information needed to prepare agreements and invoices.
- When you open this website. Our hosting provider processes technical data such as your IP address, browser type and the time of the request, in order to deliver the pages and keep the site secure.
This website has no forms, user accounts, analytics or advertising. We do not ask for identity documents or payment card details through it.
Whether you must provide it
Giving us personal data is voluntary. If you do not give us a way to reach you, we cannot reply to an enquiry or enter into an agreement with your company.
What we use it for
- Replying to enquiries and preparing proposals and quotes
- Entering into and performing service agreements, including invoicing and record keeping
- Meeting legal, tax and regulatory obligations
- Keeping this website and our systems secure
We do not use personal data for direct marketing, and we do not sell personal data.
Who may receive it
- Service providers that host our email, documents and website, under terms that require them to protect the data
- Our company secretary, accountants, auditors, banks and legal advisers, where their work requires it
- Courts, regulators and public authorities, where the law requires disclosure
Some of these providers store data outside Hong Kong. Where that happens we take steps to see that the data keeps a comparable level of protection.
Cookies and third-party requests
This website sets no cookies and uses no tracking. Its typefaces are loaded from Google Fonts, so your browser sends a request to Google’s servers, which includes your IP address. Nothing on the site stops working if you block that request: the text is shown in a font from your device.
How long we keep it
We keep personal data only as long as the purpose requires. Enquiries that do not lead to an agreement are deleted within two years. Agreements, invoices and accounting records are kept for at least seven years, as Hong Kong law requires of company records.
How we protect it
Access to business email and documents is limited to the people who need it. We take practicable steps to guard personal data against unauthorised or accidental access, processing, erasure, loss or use.
Your rights of access and correction
You may ask whether we hold personal data about you, request a copy of it and ask us to correct it. Send the request to the contact named above. We answer within 40 days, and may charge a reasonable fee for handling an access request, as the Ordinance allows.
Our product
Reef has a privacy policy of its own, published at goreef.ai. That policy applies when you use the product.
Changes to this statement
We publish any change on this page and update the effective date above.